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Nuevo Links Privacy Policy

    1. Introduction

  2. Nuevo Links values your privacy and is committed to protecting your personal data in accordance with applicable laws, including the Digital Personal Data Protection Act (DPDP Act), 2023 in India and the General Data Protection Regulation (GDPR) for EU and UK residents. This Privacy Policy (“The Policy”) explains how we collect, use, store, and protect your personal information.

    This Policy describes our practices when you:

    • Create, activate, and use a Nuevo Links user account.
    • Express interest in or sign up for our events, newsletters, applications, webinars, and digital materials.
    • Register for and attend a virtual or in-person Nuevo Links event.
    • Visit our website (https://nuevolinks.com) or interact with us on social media.

    Nuevo Links and all its group companies will have access to information covered by this Policy. A list of our entities can be found here.

    1. How to Contact Us

    For any questions or requests regarding this Privacy Policy, you may contact us via:

    For EU and UK residents:

    • EU Representative: Nuevo Links Ireland Limited, [EU Address]
    • UK Representative: Nuevo Links UK Limited, [UK Address]
    1. Information We Collect

    We may collect personal information directly from you or through the following sources:

    • Referrals or recommendations from within Nuevo Links or third parties.
    • Social media and external internet sites such as LinkedIn.
    • Public records and commercially available data sources.

    Categories of Information Collected:

    • Personal details (name, title, contact information, company details);
    • Communications with you.
    • Information posted on social media.

    How We Use Your Information:

    • Facilitating communication with business contacts, vendors, and clients.
    • Improving and developing our products and services.
    • Sending marketing materials related to our services and events.
    • Administering our website, customer service, and handling complaints.
    • Monitoring social media for engagement and promotional purposes.
    1. When We Disclose Your Information

    We may disclose your personal information to third parties as follows:

    • To Nuevo Links group companies in order to process the data for the above-mentioned purposes.
    • When we have your consent or authorization to do so.
    • When you engage directly with an exhibitor at an in-person or virtual conference (e.g., when you allow an exhibitor to scan your badge at an in-person conference or attend a virtual sponsored session during a virtual conference);
    • To third parties who work on our behalf to service or maintain business contact databases and other IT systems, such as suppliers of IT systems used to process personal information or those providing other technical services.
    • To third parties providing services to us or on our behalf who require access to your information, such as our professional advisors (e.g., auditors and lawyers) or conference venues.
    • To comply with applicable laws, protect rights, safety, and property, and respond to lawful requests from public authorities (e.g., disclosing data in appropriate situations for national security or law enforcement purposes).
    • Subject to applicable law, in the event that Nuevo Links is merged, sold, or undergoes a transfer of some or all of its assets (including in bankruptcy), or in the event of another corporate change, in connection with such a transaction or pre-transaction review.

    Your personal information may be shared if we anonymize and/or aggregate it, as in these circumstances, the information will cease to be personal information.

    Utilization Information We may share information with our organizational clients about how their employees use the sites and the resources available to them through the sites (e.g., how employees used certain features, utilization trends, and the most popular features).

    1. Your Rights

    In certain circumstances, you have certain rights regarding your personal information. A summary of each right and how you can exercise it is set out below.

    To opt out of receiving commercial communications, please send an email to ceo@nuevolinks.com. To exercise any of your other rights (such as the right to access or deletion of your information), please send an email to the above address with a subject line [Nuevo Links Personal Data Request Form]. Such requests should include information to verify your identity (e.g., your name, address, email address, or other required details). 

    Where we receive your request to exercise one of these rights, we will respond without undue delay and within the time required by applicable law. This may be extended in certain circumstances, such as when requests are complex or numerous.

    We will provide the information free of charge, except where requests are manifestly unfounded or excessive (e.g., due to their repetitive nature). In such cases, we may charge a reasonable fee or refuse to act on the request. We will advise you of any fees before proceeding. Additional information may be required to verify your identity before carrying out a request.

    Your Rights:

    • Right to Access & Correct: You have the right to access the personal information we hold about you and to be provided with a copy of the information (in most circumstances). You also have the right to correct any inaccurate personal information we hold.
    • Right to Restrict Processing: You can ask us to restrict processing of your personal information where: 
      • The processing is unlawful, but you prefer restriction over deletion.
      • The accuracy of the data is contested, and the restriction applies until verification or correction.
      • We no longer need the data, but you require it for legal claims.
      • You have objected to processing, and the restriction applies until we verify if we have overriding legitimate grounds.
    • Right to Request Deletion: You can request the deletion of your personal data in specific cases, except when it is needed to comply with legal obligations or for the establishment, exercise, or defence of legal claims.
    • Right to Object to Processing: You may object to the use of your data for marketing or when processing is based on legitimate interests. We will stop processing unless we demonstrate compelling legitimate grounds.
    • Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, and transmit it to another controller where technically feasible.
    • Right to Lodge a Complaint: If you object to our processing of your data, you may file a complaint with the data protection authority (DPA) in your jurisdiction.
    1. International Transfers

    Nuevo Links is a global company and may transfer personal information to other Nuevo Links group entities or suppliers outside your country. We take reasonable steps to ensure that such transfers comply with applicable data protection laws and that your personal information remains protected.

    We may transfer and store your personal information on servers or databases outside the European Economic Area (EEA) or other jurisdictions with specific data protection laws. Some of these countries may not have the same level of protection as the EEA.

    All Nuevo Links entities have signed an Intragroup Data Transfer Agreement, which includes European Union (EU) Commission-approved Standard Contractual Clauses (SCCs) for international data transfers. Additionally, all Nuevo Links entities are required to comply with our internal security policies, applicable laws, and contractual obligations regarding data protection.

    Nuevo Links also complies with relevant frameworks, including:

    • EU-U.S. Data Privacy Framework (EU-U.S. DPF)
    • UK Extension to the EU-U.S. DPF
    • Digital Personal Data Protection Act (DPDP Act), 2023 (India)
    • General Data Protection Regulation (E.U & E.E.A)
    1. Your Rights (Under DPDP Act, 2023)

    As per Indian data protection laws, you have the right to:

    • Access your personal data
    • Request correction of inaccurate information
    • Withdraw consent for data processing (subject to legal obligations)
    • Request data deletion where applicable
    1. Retention Periods

    We retain personal information for as long as necessary to fulfil the purposes for which it was collected. The retention period depends on:

    • The legal basis for collecting and processing the data.
    • Regulatory, contractual, and business requirements.
    • Applicable tax, accounting, and legal obligations.
    • In general, we keep personal information:
    • For the duration of our relationship with you.
    • As required by tax and company laws and regulations.
    • For the period necessary to handle legal claims or regulatory investigations.

    Once the retention period expires, we securely delete or anonymize your personal data unless additional retention is legally required.

    1. Choices About Your Information

    We believe in transparency and providing you with choices about how your personal information is used.

    • Marketing Communications
    • You can opt out of marketing communications at any time by:
    • Clicking the “unsubscribe” link in emails.
    • Contacting us at ceo@nuevolinks.com.

    Even if you opt out, you will still receive essential service-related emails (e.g., account updates, transaction confirmations).

    Conference and Event Data Usage

    When attending our conferences, your badge may contain an RFID chip. This allows us to track attendance and improve event experiences. If you prefer, you may request a non-RFID badge at the event registration desk.

    Additionally, if you allow an exhibitor to scan your badge, you are consenting to share your contact details with them. Nuevo Links is not responsible for how exhibitors handle your data—please review their privacy policies.

    Browser Extensions

    Nuevo Links provides browser extensions that integrate with your experience. If you do not wish to use these, you can disable them via your browser’s extension settings.

    1. Security

    We implement technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Despite these measures, no online system is 100% secure.

    To help protect your data:

    • Use strong, unique passwords for Nuevo Links accounts.
    • Enable two-factor authentication (2FA) where available.
    • Report any suspicious activity to ceo@nuevolinks.com.

    We restrict access to your data to only those employees, contractors, and service providers who need it to operate and improve our services.

    1. Cookies and Similar Technologies

    Nuevo Links uses cookies and tracking technologies to enhance your browsing experience. A cookie is a small text file stored on your device that helps us:

    • Recognize returning visitors.
    • Personalize content and advertisements.
    • Analyse traffic and improve site performance.

    You can manage or disable cookies through your browser settings.